EGL

WHAT IS MANA WHAIKAHA?

Mana Whaikaha is the MidCentral DHB region’s new disability support system co-designed by disabled people and their whānau, Government agencies and the wider disability sector, and launched in October 2018. It is also available in Christchurch, and in the Waikato DHB region, where it is known as Enabling Good Lives (EGL).

Mana Whaikaha and ‘Enabling Good Lives’ vision is to empower disabled people, and their whānau/family, by giving them greater choice and control over their lives and the support they receive.

The MidCentral DHB region was selected to launch the prototype from 1 October 2018. The approach will be ‘Try, Learn and Adjust’. MASH, people supported and their whānau in this DHB region will be involved in the monitoring and evaluation process which will contribute to refining the final model for roll out across New Zealand after 2020.

With the introduction of Mana Whaikaha, MASH now has the opportunity to share our expertise and knowledge, in a person-centric, creative and flexible manner, to the wider community, and expand our reach to offer new services to meet the current and future needs of the disabled community.

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Map showing which regions are affected by Mana Whaikaha (EGL)

WHERE IS MANA WHAIKAHA AVAILABLE?

The MidCentral District Health Board region includes:

Palmerston North and the Manawatu region

Levin and the Horowhenua region

Otaki and the Otaki region

Dannevirke and the Tararua region

OUR MANA WHAIKAHA SUPPORT SERVICES

MASH currently offers three supporting programmes and others are being developed.

 Supported Homes has varying levels of support available to meet the specific needs of the person: provision can range from 24-hour full support, with experienced staff, to receiving tailored assistance as and when required.  We work in partnership with the person and family and whānau to create personalised plans.

 Supported Lives offers a range of services that use a person-directed approach to provide activities to help achieve personal goals.  There is scope to develop short programmes to meet the needs of an individual.  People can join the friendship service and enjoy activities with a buddy.

Supported Families provides advisory services to help with planning and mentoring and could assist family and whānau with respite.

MASH excels at providing innovative person-centric packages-of-support, future packages could include transition options, after school/holiday activities, adult respite options, family goal setting and programmes.

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What People Say ABout Us

MASH do a great job.  They take me to the movies, out walking, to Stairways and Team Zone. From my experience MASH has helped me to live my life.   I wanted to be part of a basketball team, and the staff have supported me to achieve this and also be part of the Special Olympics. My experience with MASH has been helpful, good actually.   If I get angry, which I sometimes do, staff are always there to listen to me and talk to me about it. The staff are helping me to learn to stop staring at people and focus on myself instead which is very important to me.

I am very happy with the support I have now.  Maybe I could try to get into more about learning to be a grown up and not be so lazy all the time – I could possibly learn how to do the gardening or mowing the lawns. I would like to learn how to wash the car as I used to do this when I was with my dad.

From my experience MASH is helping me to live my life.

My experience with MASH has been fantastic.  From the first phone call MASH went out of their way to help and organise things for Renee as I didn’t know what I could do for my daughter.  MASH made it all go so smoothly and easily. To be honest, if I had known about MASH earlier, I would have taken Renee out of college when she was 16 and sent her to MASH.   MASH is better than the schooling system she was receiving – you are wonderful to her and she comes home tired after having a great day.   She goes off to day-base in the mornings singing a little song that we have made about day base and Renee is full of smiles.   Renee is disappointed when the weekends come as she just wants to go to day-base every day.

From my experience MASH does absolutely amazing things for the people they support.    You do so much at the day base and take them on little trips.  What you do and the services you provide are incredible.  From my experience, I would give you 20 out of 10.

I would recommend MASH to everyone.  Your look after my daughter so well.  Why would I look at other providers when MASH is the best.

The support our family member, Andrew, receives from the MASH team is outstanding and they show a huge amount of heart when caring and supporting him.  The staff continually exceed our expectation with their high level of professionalism and kindness.  Communication with Andrew is excellent, and the family are kept well-informed and really enjoy feeling part of the whole process.   The carers are very perceptive and can ‘read’ Andrew and this really helps ensure his needs are clearly understood.  We often think of good communication as ‘informing, talking, listening’, but what I’m referring to as a great communication skill is the bat-like radar the carers seem to have to perceive subtle cues.

I feel very satisfied with MASH and know that if at any time I thought they could provide more support, I would simply raise it with them and the issue would be resolved constructively.

MASH are wonderful carers who are so patient and seem unruffled while accomplishing such a tough job.  I would not hesitate to recommend them to any person requiring disability services support.

My family and I are very pleased with the services that Mash provides “you guys are tops”. The home is friendly, the staff are very positive and supportive, and the food is great!

They are good at taking care of me and taking me from place to place – to visit mum, taking me to appointments and church, and other activities like visiting the SPCA. I am happy with the services they provide and would definitely recommend them to other people who need disability support.

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